FAQs

What does LCS do to reduce cross contamination?

LCS makes a concerted effort to reduce cross contamination of cleaning products within the home. This is important because cross-contamination has the potential to impact a person’s health and safety if certain cleaning products are traced in areas they shouldn’t be. We only use paper towels in bathroom as single-use material and replace the vacuum air filters bag after each cleaning.

What cleaning products do you use?

In an effort to incorporate more natural cleaning products where available, LCS uses Method and Seventh Generation in the bathrooms, kitchen and general living spaces. LCS also uses Clorox in areas that necessitate a stronger chemical clean.

Do I provide my own cleaning products?

What are health safety measures LCS takes when in the home?

All LCS employees are required to wear foot protection and face-masks while in client’s homes to ensure client’s comfortability and safety.

What is the cancellation policy?

LCS requires 48 hours notice for any cancelling or rescheduling of services. Appointments cancelled or rescheduled outside of the timeframe will incur a $50 fee.